Published a new post: Winning Media Interviews, Part III: Structuring Your Answers to a Question http://tinyurl.com/yhod535

Published a new post: Community Banks Can Leverage Employees as Brand Advocates http://tinyurl.com/yjfn64x

Published a new post: Turning Restless GenX and GenY Professionals Into Your Brand Ambassadors http://tinyurl.com/ylhupbf

Published a new post: Winning Media Interviews, Part II: What Reporters Are Looking For in a Story http://tinyurl.com/ygxu68r

Published a new post: Winning Media Interviews, Part I: Ten Most Common Mistakes in Dealing With the Media http://tinyurl.com/yjcxdvc

Published a new post: Is Verizon in The Communications Business or What? The True Tale of a Call to Customer Service http://tinyurl.com/yl7ttnq

Published a new post: Email Communication Still Rules http://ping.fm/dfbRa

Published a new post: F-Shaped Pattern for Reading Web Content Could Enhance SEO Rankings http://tinyurl.com/yz4nm48

Published a new post: What I Learned From My Husband About Having a Passion for Life http://tinyurl.com/ydb8aod